There is another forum topic on Paristay but it is from 2006, so I thought I would list a new one.
We recently returned from a month-long stay in a Paristay-listed apartment. The apartment was fine but I cannot recommend Paristay.
Our TV and internet service did not work and there were many lights out in the apartment (and when I tried to replace a bulb, it shorted out immediately) Since the apartment does not get a lot of natural light; the artificial lights matters (eg, one bedroom is internal and has no natural light whatsoever -- at one point one of the two bedside lights did not work, and a small lamp on the sink was apparently meant to substitute for the non-working the sink/tub lights).
We phoned Paristay repeatedly about the lights and cable/internet; we got only voicemail each time but twice, and our messages were very rarely returned.
When the light in the toilet went out so that you had to leave the door open, we%26#39;d had enough and phoned multiple times. Someone did eventually come to sort out the lights (though without letting us know when they were coming), and we came home to a MESS in our kitchen and toilet. For some reason someone did kitchen work twice: nothing obvious the first time, and the second time the drain was replaced. Whoever did the work left garbage and dirt all over the kitchen, and a dirty bucket/mop with a bit of gray water in it -- BOTH TIMES.
As far as we could tell, no attempt was made to get our TV to work at any time during the month. We eventually phoned the owner, who was lovely but said that her experience was the Paristay staff were unresponsive.
Given the large agency fee that they charge, not to mention the outrageous 80 Euro cleaning fee (nevermind the two messes I had to clean up in the kitchen), plus an extra fee for checking out on a Sunday, etc, their services were very poor.
Choose from among their many competitors and don%26#39;t use Paristay.
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Wow, thanks for the warning! Actually, given your problems I would say your assessment of the apartment as %26quot;fine%26quot; was a bit charitable. Also, one would think that the owner would change agencies, as she plainly recognized the problems with the agency.
All: this sounds like an agency to avoid!
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Thank you so much for these posts on Paristay... I was seriously looking at one of their apts, but got a little turned off by their high cleaning fees etc.
This does it! Back to other Paris Attitude? All of them seem to have some issues.
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Thank you for letting other travellers know of your experience with this rental agency. These %26quot;cleaning fees%26quot; charged by rental companies are a rort. If you knew what the cleaners were actually paid you would be horrified. With tough times affecting all travel sectors, maybe rental agencies will lift their game.
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In the case of www.parisaddress.com they do not charge extra for cleaning unless the place is left in a mess in which case they charge 30 Euros which is not expensive. I have stayed with them twice and left the place neat but no major cleaning up and have never been charged a cleaning fee. It is included in your rental which I think is sensible.
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Thierry from Paris Best Lodge also does not charge any extra cleaning fees, it%26#39;s included in your rental. I don%26#39;t understand why many agencies tack on the extra fee ~ just make it part of the overall price so renters know what they are paying right from the start.
JO
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