Saturday, April 21, 2012

snow train Bourg St Maurice - quick answer needed?

I have booked return tickets to Bourg, but plans have changed and now need to get off at Moutiers. Eurostar tell me that I won%26#39;t be able to reboard the train at Moutiers on the way back as the ticket will say from Bourg on it, and as a consequence they want to charge me an extra £50.





Has anyone ever done what I want to do, and have they had a problem reboarding the train?





Ta






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Hi,





I am not sure about this one....but it seems that as you have paid for a longer train journey as Bourg is further up the valley than Moutiers it sounds like a bit of profiteering to me on Eurostars part.





I think you could chance it...after all once you are on the train at Moutiers who%26#39;s to say you did not get on it at the station in Bourg ,after all you%26#39;re ticket lets you board there and who is to say you did not.





It%26#39;s probably a stuffed shirt in the eurostar office just talking company policy, once on the ground things would be different i am sure...although could not say 100%.





If you hear anything concrete on this kind of problem anywhere else it would be interesting to know how thy handle this.





Jon.




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Hi again,





Thinking about this some more it may be to do with a head count of passengers bookings and actual passenger attendance, once there a quick call to the station at Bourg saying you have a booking to and from Bourg station but will be getting off and then back on in Moutiers instead due to a change in itinery may iron out any problems.





jon.




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